Activity 3.1.1: The
process of systematically gathering, recording, and
analyzing data about a product, process, or service, the
customers, the competitors, and the market demand is what
market research is all about. The information gathered
during market research can help a research engineer or
designer make decisions, create a plan of action, fine tune
an existing product or service, expand into new markets, or
create a totally new invention, which may result in a new
product, process, or service.
The creation of a market
research survey requires several steps. These steps are
designed to answer basic questions, such as, ”What are the
needs that are important to address? Are the needs being met
by current products? What is happening in the market? What
are the trends? How do consumers talk about products in the
market?