Solution:

1. Hold down the Ctrl Key and the Alt Key at the same time and then tap on the Delete key. You will be given a dialog box. Look and see if you see in parenthesis by the application you are working on the following words. ie: Internet Explorer (not responding)

If you see this, then highlight the name of the application by clicking on it and then select END TASK from the choices in the box below. It may take a few minutes to comply. You may see another box saying the application isn't responding. Click on END TASK and it will shut down that particular application.

2. If the Control/Alt/Delete combination doesn't work, then press the power button on your machine until the power is off. Wait till the green light on your monitor turns amber before turning it on again. This will take about 10-15 seconds. When you reboot, you will get the error message that your machine wasn't shut down properly and it may run through the scandisk program. Let it check out the machine for you. After scandisk, your machine should be ready to use again.

If you still experience problems please email helpdesk@1000islandsschools.org