Solution:

1. Make sure you are using the correct case. If CAPS Lock is on your password may not work. Passwords are case sensitive so carefully retype the password and/or username.

2. Make sure that you are using the correct username and password.

3. Are you logged in at another workstation? (you will get an error message stating that you are logged into too many workstations simultaneously)

4. Be sure that your computer is connected to the network (blue cable is plugged into the back of the system.

If you still experience problems please email helpdesk@1000islandsschools.org